HighTEL Communications Ltd.

HighTEL Communications Ltd. is a call center VOIP specialist. Since inception we’ve focused on meeting the high volume telecom needs of Call Centers. Our superior service and prices has resulted in a 98% customer retention rate.

Reduce your bills 30% to 45% with individually tailored rates. Our dedicated outbound services provide a 6 second minimum billing. This billing method is specially designed for organizations that have a high percentage of short long distance calls. When combined with 4-digit rounding per call, monthly telecom costs can be slashed by as much as 45%.

HighTEL offers a growing spectrum of contact center services from which to choose. We help call centers build a solid telecom foundation and add incrementally as their business needs and technologies evolve.

Call Center Solution provides the following benefits

• Remote Agent Monitoring System
• Premium Voice Quality
• Very Competitive Rates
• Around the clock Quality Customer Services
• ASR more than 70%

Outbound and Inbound Call Center Setup just in 5 minutes per seat without using any Telephony Server such as Asterisk, CISCO or any other device or switch.

All you need to start your Call Center

• A PC with minimum Windows 95 and a Sound Card.
• An Internet-Connection (minimum 56 Kbit/s)
• A Headset (recommended).
• An Account with http://www.Hightel.co.uk
• The Soft-Phone software can be downloaded for free from www.hightel.co.uk

Download Soft-Phone Software

If you do not already have an account with us, please Contact us to start saving money.